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FAQ
Frequently Asked Questions
All orders placed on weekdays will be shipped within 1-2 business days.
From the moment we hand your package over to DHL, it usually takes 1-2 days for it to be delivered to the recipient. However, due to busy times at DHL, the package may be delayed. Unfortunately, this is beyond our control.
When selecting your gift box, you can choose a card. During checkout, you can leave your message, which we'll handwrite on the card.
Shipping of the gift boxes is free.
No, there's no sender name on the box. You can leave your message and name at checkout, and we'll handwrite it on the card. If you don't, the box will be delivered anonymously.
You can track your package using the Track & Trace code you will receive from us by email as soon as we have posted your package.
Thank you for your interest in Mama Coco! Fill out the contact form or send an email to info@mamacoco.nl with your ideas and requests, and we'll get back to you as soon as possible.
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